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What Customers Think of a “Customer-Centric” Writing Service? Read in Our Boom Essays Review

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One of the most critical features of our website is our reviews of academic writing services that market their products/services to students who struggle with getting their assignments completed. When they look for writing services that will really “deliver,” they can read through our review summaries and ratings of online writing companies and make better choices about which ones they use.

This BoomEssays review is our latest project to investigate and get the real facts on a writing service that has surfaced as a popular one with our users. Read on for the straight scoop.

Pricing System

We get that student budgets are tight. And we also know that they look for bargains wherever they can find them. Choosing the “bargain” writing services, though, is not the right solution to their academic writing needs. Those low prices translate to low quality and money wasted.

We have been doing these reviews long enough to know what the “good guys” in this industry charge for quality products/services. And is right in the range of those other “good guys.”

  • Prices at BoomEssays begin at $12.99/page for a basic high school essay and graduate up to as much as $53.99/page for doctoral students who need their pieces within hours. Pricing results from three factors – the specific product or service being ordered, the grade level of the customer, and the time frame for delivery.
  • Pricing is also differentiated by category of product or service. There are different schedules for these categories, which we like to see. Visitors can click a link on the landing page to get a quote
  • Discounts also affect final pricing. There is a page on BoomEssays discounts that explain how customers qualify for their offers, for both new and returning customers.
  • There are also free items that do have a price value – plagiarism scan, formatting, revisions, and certain pages
  • Also impacting final cost are any of the extras that customers opt for as they place their orders. These include such things as requesting a UK or a premium writer and more specialized customer service.

We like the pricing system that has in place. It matches what we consider professional and reasonable.

Types of Services

These are contained in a drop-down menu on the BoomEssays home page. They are divided into categories, as follows:

  • Essay Writing: From high school through graduate programs, BoomEssays accepts orders for any type of essay on any topic
  • Research Paper Writing: this category includes term and research paper at all grade levels, and in any subject field. It also includes research projects
  • Theses and Dissertations; for candidates for Master’s and Ph.D. degrees, these two projects can be especially challenging. Getting a Ph.D. researcher in their topic fields can provide any and all of the help they need. BoomEssays offers such researchers
  • Math/Science Coursework: STEM assignments and projects can be some of the most challenging. Math and science experts from BoomEssays are available to help
  • Admissions Writing: Whether a high schooler needs an undergrad admissions essay or a university student needs personal statement essays for grad or professional program admission, BoomEssays provides a creative writer to work closely with the candidate to craft a unique and compelling piece
  • Resumes/CV’s/Cover Letter: Professionals from HR fields are assigned to craft, edit, or proofread these applicant documents

This is a range of services we like to see. Why? Because if a company offers quality along with such a large array of services, a student can use just it for all of his needs – no need to shop around.

Speaking to quality, we investigated that too, with the following steps:

  • We read through every page on the website, looking for two things – clarity of organization and language, and solid grammar and composition. We found both. When writing services have websites that are well-appointed, then chances are they will also produce good quality writing for their customers
  • We also reviewed a few of the samples of BoomEssays writers – one high school essay, one undergraduate paper, and one graduate level research piece. In all three instances, we found great scholarly structure and writing – clear thesis statements, sound organizational structure, and impeccable composition
  • There were posts and some conversations about BoomEssays on our website. Students who had used BoomEssays were happy with their experiences and did recommend it to others
  • We searched for reviews and feedback on BoomEssays out on the web and did find some on social media and on a couple of consumer review websites. Again, customers were very happy. provides both the range and the quality that we look for when we give a writing company high marks.

Payment Methods

We expect two things from reputable wiring services:

  • A variety of payment methods for customers. BoomEssays offers payment by any major bank card, PayPal, or via wire transfer. Any customer, anywhere in the world can make payment with ease.
  • Security in payment methods. Companies that process their own payments are worrisome. They do not have the security in place that third-party processing platforms do. BoomEssays uses a reputable third-party firm.


Writing service customers have the right to expect guarantees from the writing companies they use, and we want to see them clearly explained and honored. Here are Boom Essays guarantees as explained in their policies and on their website:

  • Originality: this means that all writing work is crafted from scratch and customized for each customer. And, most important, none of any piece has been plagiarized. Boom Essays guarantees this via a plagiarism scan on each finished product before sending it on to a customer
  • Confidentiality: there is a BoomEssays Privacy Policy. It explains what information is collected from visitors and customers. Customers must provide certain personal information but they should expect it to be protected. BoomEssays does this by encrypting such information and storing it behind firewalls. It also guarantees that it will never share customer information with anyone else.
  • Revisions: Unlimited revisions are free until the customer is happy. There can be a fee for these if those requests change the original order specifications
  • Money-Back: Again, there is a BoomEssays policy that explains all of the conditions that qualify for partial or full refunds. Customers should review this – it is clear and very fair
  • Quality Control: there is a BoomEssays QA department that reviews every finished piece of writing once a writer has finished it. They check for plagiarism; they ensure that customer instructions have been followed; they check resource integrity; and they ensure that the piece is scholarly and appropriate for customer grade level.
  • Deadlines: BoomEssays guarantees the meeting or exceeding of deadline requirements. If it should be responsible for a missed deadline, it will provide a refund and additional benefits for future orders.

According to customers, these guarantees are met. We give high ratings in this category.

Is Site Legit?

Legitimacy of a writing company means different things to different people. If a company markets to potential customers, takes in order, produces something and then delivers it to a customer, it can be said to be legitimate.

To us, legitimacy means much more. It means that customers are served well, that the company is honest and transparent, and that there is a focus on quality and customer satisfaction. BoomEssays exceeds our expectations here and receives our highest ratings.


There are many. Most important to us are these:

  • com provides both a broad array of services and the quality customers expect
  • There is fair and reasonable pricing
  • Payment methods are varied, safe, and secure
  • Customer service is responsive
  • Guarantees that are applied


Yes, there are a couple:

  • Blog articles are three years old. More current topics should be addressed
  • Samples heavily weighted to college and grad school. More high school samples needed
  • A few of the fee-based extras are costly

To Sum Up obviously meets our highest standards for a writing service in every category. We like its focus on customer relationships and satisfaction. It provides qualified writers who are assigned based upon their qualifications and backgrounds; it provides a quality inspection on all writing pieces; and it gives service after the sale. We can recommend BoomEssays to students at any grade level.

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