In life, not all things go as you planned. Therefore, you may find yourself in a situation that you are on the edge of missing deadlines. Other students simply don’t have too much time to spend on research as they already have a job or they want to spend more time having fun or going out with friends. Edubirdie developed its services keeping the students’ needs in mind. Therefore, they developed an interesting bidding system that allows clients to choose the writer they want to work with. So, in comparison to other writing companies, the customers can review the portfolio and experience of each writer and decide with whom to work.
Our main source of information was Edubirdie.com. We used it as the point of reference and tried to find as many details as possible on how to submit orders and how much content writing costs. As not all writing companies are perfect, Edubirdie makes no exception. We found some contradictory information on how much the services cost and the discounts available. We will detail each situation in the paragraphs to come.
Even though you will receive offers from the available writers, you can find some details on how the paper can cost directly from Edubirdie.com. In this area, we found some contradictory details. On the homepage, the company mentions that the starting price for one page is $13. However, on the FAQ page, we discovered that Edubirdie mentions that the price per page will start from $18. As many clients might say that this fee is quite high, the vendor explains why they have higher prices than the average. The company mentions that it works with experienced writers who can deliver top-notch quality on any type of content. Besides, it is essential to mention that clients can choose the “Best Writer” type of service which allows the vendor to choose the best available writer for the type of content the customer needs. However, the way Edubirdie calculates the fees for this service is not very transparent.
Some details for discounts are also available on Edubirdie.com. Any first-time client who opens an account on Edubirdie.com and submits an order can receive a special discount of 20%. The information is transmitted via email together with the discount code. As this is an important price reduction that can attract customers, we consider that this information should be available on the homepage. Besides, Edubirdie offers referral discounts as well. Any customers who recommend the services offered by the company to a friend or relative will receive $25 off in his/her next order. Still, we consider that the vendor should be more generous in offering discounts as they make the prices more appealing.
Last but not least, we discovered some free perks that make Edubirdie’s offer more appealing. For example, they allow clients to check their content using a free plagiarism tool. Also, customers can use a grammar checker or paraphrasing tool to make sure that the content follows his/her instructions and is completely unique.
Types of Services
The list of services available on Edubirdie.com is very detailed. Anyone who takes a look at it will immediately understand that students are the company’s target audience. The company teams with writers with different backgrounds who can take orders related to academic essay writing, narrative, expository, persuasive, or descriptive content. Also, they can deliver case studies, lab reports, research papers, or history presentations. The writers collaborating with Edubirdie can write content for Sociology, Philosophy, Culture, Geography, and any other topics that the client might need.
In addition, editing services represent a distinct category. The customers can upload their content, add the instructions and expectations, and the editors working with Edubirdie will take care of the content. Also, in case the customer wants to work with premium or platinum editors, they should be ready to pay a minimum of 10% more than the standard price.
In this section, we consider it is important to mention the writers’ experience. Edubirdie reveals on its site that they work with editors and writers who are mainly native speakers. They usually hold Master’s and Ph.D. degrees. Thus, they ensure to deliver high-quality content on a variety of topics. However, the company offers no guarantee that their writers are exclusively native speakers. Therefore, the client assumes the risk that he/she might receive content that is not at the highest standards.
Even though the service portfolio might seem very comprehensive, Edubirdie doesn’t offer any services for business people. We consider that this would be a good addition to their portfolio as they will attract more customers and diversify the portfolio.
When it comes to payment instruments, Edubirdie makes sure to offer only secure methods. Therefore, they allow clients to pay for their orders only via card. The company accepts payments with Discover, MasterCard, Visa, or AMEX cards. On the other hand, considering that they target students, we couldn’t determine whether clients can pay via PayPal or Payoneer. As students are always in a hurry and they prefer faster and more facile payment methods, we consider that the company could put more effort to extend the variety of payment instruments.
Edubirdie puts consistent efforts to protect its customers. Therefore, they developed a detailed refund policy that allows clients to determine the situations when they can ask for their money back.
We found a detailed refund policy available on Edubirdie.com. The vendor mentions that it has a Quality Assurance Department in place that makes sure to treat the clients with respect and fairly. Therefore, Edubirdie encourages clients to discuss with the customer support team as soon as they identify a reason that allows them to ask for a refund. The customer support representative will ask for as many details as possible to understand the situation and have enough information to make a fair decision. Once the customer registers the cancellation request, his/her order will be put under the status “under investigation”. Therefore, during this period the client is not allowed to upload any files or ask for any revisions.
Once the customer’s part is done, the QA team will start evaluating the case. Therefore, they will check carefully all details transmitted by the client and compare the delivered content with the client’s initial instructions. They will also check the discussions held between the writer and the client and check carefully the paper delivered. Depending on their findings, the QA Manager will determine how much of the amount paid can be refunded. In a conclusion, their target is to keep customers satisfied and offer them refunds only if they have solid evidence to ask for it. On the other hand, the writers are aware of this policy and accept the idea that they will be fined or blocked in case they were responsible for not following the instructions.
Should You Trust the Site?
Edubirdie.com is a trustworthy site. It has a professional look and offers a pleasant customer experience. It is very easy to navigate as well. Besides, the site accepts only safe payment instruments. This means that it uses an encrypted payment system that can be installed only on legit websites.
We think that Edubirdie does a good job in the following areas:
- Allows clients to choose between the bidding and “best writer” systems
- 24/7 availability of the customer support team
- Quality Assurance team
- Comprehensive refund policy
- Secure payment methods
Edubirdie can attract more clients if they do the following:
- They should offer more transparency on how the fees are calculated for the “best writers” ordering system
- More discounts should be available
- PayPal is not an accepted payment method
To Sum Up
When you are in a hurry to finalize your paper, then choosing a bidding ordering system might not be the most convenient solution. However, working with Edubirdie can bring the advantage of being able to choose the writer you want to work with and evaluate his/her experience and portfolio. Also, you can choose the offer that is more convenient for your budget and comes from a qualified writer. We consider that Edubirdie is a reliable vendor as they allow customers to pay with secure methods. Besides, the policies available on Edubirdie.com offer more credibility for the clients. On the other hand, we consider that the company should work on offering more discounts to make the services more affordable.